Introduction
The terms and conditions under which you may use the “iProHR of India
website” (this "Website") or Software Applications available on Desktop,
Android and/or IOS Platform (Apps), whether as a visitor or a registered
user, are described in these terms of use (together with the documents
mentioned in it) (collectively, these "Terms"). Accessing, perusing, or
registering to use this website are all considered forms of usage.
Operated ByWe, IBG Infotech Pvt Ltd, doing business in name and style of
“iProHR of India” and “iProHR” ("Company," "we," "us," "our"), a
company registered in India, under the provisions of the Companies Act,
2013, having registered address at IBG House, Hadapsar, , Pune,
Maharashtra 411028. We operate, manage, administer, supervise, the
functionality and efficient performance of the website
https://iProHR.in (the "Site"), the mobile application iProHR(the
"App"), as well as any other related products and services that refer or
link to these legal terms (the "Legal Terms") (collectively, the
"Services"). About the Platform: iProHR: Streamline Your Customer
Relationships, Elevate your business with our intuitive iProHR software,
designed to harmonize sales, marketing, and customer service. Enhance
customer experiences, boost productivity, and drive growth with
iProHR's cutting-edge features."
iProHR software Platform for Startups, Micro, Small and medium size
businesses complete a powerful, easy-to-use iProHR platform to manage
sales, marketing, and customer service. Automate tasks, enhance customer
experiences, and drive growth."
ContactYou can contact us email at Connect@iProHR.in or by mail to IBG House, Sr.No.295, Plot No.13, Hadapsar, Pune, Maharashtra 411028, India.
Inclusivity and binding nature:These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and IBG Infotech Pvt Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
1. We recommend that you print a copy of these Legal Terms for your records.
Our Services: iProHR of India offers a comprehensive iProHR Software as
service to meet the needs of micro, small, and medium enterprises
(MSMEs) and large organizations. These services offered the brand
“iProHR of India” are primarily software services. The governing terms
and conditions of the services as mentioned in the Customer Undertaking
form or service acceptance form signed by the registered user or payment
of the service charges against the services offered shall be conclusive
evidence to the acceptance of the terms of the service with terms
applicable in verbatim Subscription Scope: The Subscription Plan
entitles User s to access the services selected by the registered user
for the period as mentioned in the service application form or as shall
be outlined in the plan description available on iProHR of India's
website portal.
(i) Registration: You may be required to register to use the service.
You
agree to keep the password confidential. You shall be responsible for
all use of your account and password. We reserve the right to remove,
reclaim, or change a username you select if we determine, in our sole
discretion, that such username is inappropriate, obscene, or otherwise
objectionable. You shall submit the necessary KYC details as shall be
required at the time of availing the services. The detail submitted by
the registered user shall be regulated as per the privacy policy of
iProHR.
(ii) User Duration: The subscription period begins with the User’s
acceptance of the plan and continues for the duration specified in the
selected subscription plan. iProHR reserves the right to modify the
duration of the subscription period at its discretion, subject to prior
notification to the User.
(iii) Termination: The User retains the prerogative to terminate their
subscription at any time by furnishing written notice through the
designated User portal. Upon receipt of a termination notice, access to
the subscribed services shall cease at the end of the ongoing billing
cycle. iProHR shall not be liable for any refund or compensation
following termination, except as stipulated otherwise in these Terms and
Conditions or by applicable law.
(iv) Pricing: The selected plan at the time of registration for availing
the software services, the subscription fee shall be mentioned in the
registration form or at the iProHR's website. iProHR of India reserves
the right to revise the subscription fees periodically, with prior
notification to the User.
(v) Payment: User agrees to remit the subscription fee as and when it
shall be due and payable. You can securely make payments using the
available payment methods on iProHR of India's website portal. User may
make payments through legitimate banking channels or through online UPI
portals or any other payment Gateway as shall be operated by the user.
In the event User defaulted to make timely payments may result in the
subscription being suspended or terminated at the discretion of iProHR
of India. Operating Stability
(vi) Service Availability: While the iProHR endeavours to maintain
optimal service availability and reliability, User s acknowledge that
occasional downtime may occur due to scheduled maintenance, system
upgrades, or unforeseen circumstances beyond the iProHR 's control.
iProHR shall make reasonable efforts to minimize service disruptions
and provide advance notice to User s when possible.
(vii) A brief description of the scope of the services, the
functionality, key features, and frequently asked question is
articulated on the website to enable the visitors, registered members
and dormant
(viii) users of the services or platforms, to understand the offerings
being provided by us.
(ix) The Services can be availed by registering with us, by complying
with the requirements and paying the required service fee, based on the
services, enrolled or availed from our organization through “iProHR of
India” and “iProHR” platforms accessible on website, apps, and other
platforms.
(x) The service shall be effective from the date of receipt of the
payment of the service fee. In the event, the user finds any difficulty
or ambiguity in not being able to access or avail the service, or not
able to operate its profile, the same can be redressed by contacting the
provided customer care service personnel updated on the website.
(xi) Company shall be using the data, documents and other information
for
profiling the registered users and members of the website or app. Each
user shall be granted a unique identification number or customer ID sync
with the profile details, along with uninterrupted access, to use,
access, and share the necessary information or documents prepared by the
iProHR acting within the scope of services as availed.
(xii) The information provided when using the services is not intended
for distribution to or use by any person or entity in any jurisdiction
or country where such distribution or use would be contrary to law or
regulation or which would subject us to any registration requirement
within such jurisdiction or country. Accordingly, those persons who
choose to access the services from other locations do so on their own
initiative and are solely responsible for compliance with local laws, if
and to the extent local laws are applicable.
(xiii) In the event, the registered user failed to pay the subscription
fees or services, within the time as mentioned herein, the user account
shall become “inactive”, and the access shall be limited or restricted
to general information without accessing any end products/documents
prepared by the Company in the due course of service. The User shall be
responsible for making timely payment of the subscription fee or service
fee, without any delay to avoid any inconvenience in the hassle-free
service to be provided by the Company.
(xiv) In the event, the User or any User faces any difficulty in terms
of
technical issues or glitches which disable them to use, access or submit
the necessary or relevant documents, information’s or data on the
website or platforms, the same shall be intimated within 48 hours, to
the Customer Redressal Grievance Committee or Customer Care
representatives deployed or established by the Company. The Company
shall undertake all necessary remedial actions to resolve the
complaints/grievances in a time bound manner.
(xv) The Company reserve all the contractual rights, within its
discretion, to amend, alter, supplement or alter the terms and
conditions of the service, the nature of the service, the payment plans
and other terms of the Service, and the same shall be update on the
website or platforms.
2. INTELLECTUAL PROPERTY RIGHTS
a. We are the owner or the licensee of all the intellectual property
rights in our service including all the source code databases,
applications, functionality, software, website designs, audio, video,
text, photographs, and graphics in the Services (collectively, the
"Content"), as well as the trademarks, service marks, and logos
contained therein (the "Marks"). b. All contents, texts, graphics,
logos, buttons, icons, images, audio-clips, digital downloads, data
compilations, software and marks are protected by copyright and
trademark laws and various other intellectual property rights and unfair
competition laws enacted and enforced by the provisions of India
Laws.
b. The content and marks are provided in or through the services "as is"
for your personal, non-commercial use or internal business purposes
only.
c. In the event, the registered user observes or bring to our notice any
contents, materials or any form of material infringing or impersonating
the intellectual property of us, the User shall be under obligation to
bring to our notice the infringing contents, by submitting an email or
intimation on details provided below, in order to enable us to take
necessary actions or precautionary steps to minimize the infringement
action.
d. In the event, the registered user submits any claim or complaint
seeking removal of infringing contents, on the alleged grounds of the
infringement or breach of the intellectual property owned or licensed to
them, the Company, in exercise of its own discretion, shall remove the
infringe content as interim curative measure. It is to be noted that the
Company does not act as an adjudicator on the claims of ownership or
entitlement over the dispute intellectual property.
e. The usage of the intellectual property inter-alia trademark, logo,
designs, content in writing or audio-video forms, or any other forms,
used by us on the records, documents or information’s shall not be
construed or be termed as an act of licensing or assigning the said
intellectual property to the registered user or otherwise. Nothing in
the course of rendering services shall be deemed to be an assignment or
license to use the intellectual property and its rights for any
commercial purpose by the registered user. In the event, we find any
breach or infringement of the intellectual property and rights, we shall
be entitled to undertake necessary remedial or injunctive action along
with the monetary compensation to be quantified based on several
factors, as applicable under the law.
f. Any curative measures undertaken by us, in the interim, to protect
the intellectual property owned by any third party or by registered
users or dormant users, shall not be deemed to be a determinative
judicial action. The aggrieved party shall undertake necessary legal
actions to seeks redressal from the competent and appropriate
adjudicating and jurisdictional authority, judicial or quasi-judicial
authority who are established, empowered, competent or conferred under
the provisions of law in India, with the powers to adjudicate the claims
of intellectual property infringements.
g. We reserve the rights to prove the ownership or rights claimed under
any intellectual property before the competent, jurisdictional,
adjudicating judicial or quasi-judicial authority established under the
provisions of law in India and nothing shall deprive us to claim any
injunctive or remedial reliefs to protect or prevent the infringement or
breach of the intellectual property or rights, as the case may be.
h. Subject to your compliance with these legal terms, including the
“prohibited activities” section below, solely for your personal,
non-commercial use or internal business purposes we grant you a non-
exclusive, non-transferable, revocable license to:
i. access the Services; and download or print a copy of any portion of
the content to which you have properly gained access.
j. Except as set out in this section or elsewhere in our legal terms, no
part of the services and no content or marks may be copied, reproduced,
aggregated, republished, uploaded, posted, publicly displayed, encoded,
translated, transmitted, distributed, sold, licensed, or otherwise
exploited for any commercial purpose whatsoever, without our express
prior written permission.
k. If you wish to make any use of the Services, Content, or Marks other
than as set out in this section or elsewhere in our Legal Terms, please
address your request to: Connect@iProHR.in. If we ever grant you the
permission to post, reproduce, or publicly display any part of our
Services or Content, you must identify us as the owners or licensors of
the Services, Content, or Marks and ensure that any copyright or
proprietary notice appears or is visible on posting, reproducing, or
displaying our Content.
l. We reserve all rights not expressly granted to you in and to the
Services, Content, and Marks.
m. Any breach of these Intellectual Property Rights will constitute a
material breach of our Legal Terms and your right to use our Services
will terminate immediately.
3. Users Representation
By using the Services, you represent and warrant that:
1) all registration information you submit will be true, accurate,
current, and complete.
2) You will maintain the accuracy of such information and promptly
update such registration information as necessary.
3) you have the legal capacity, and you agree to comply with these Legal
Terms.
4) You are not a minor in the jurisdiction in which you reside, and you
are legally competent, and sound-minded, accepting and fulfil the terms
and conditions mentioned herein.
5) You are not legally barred or deprived of access or use the services
under the provisions of Law.
6) you will not access the Services through automated or non-human
means, whether through a bot, script or otherwise.
7) You will not use the Services for any illegal or unauthorized
purpose.
8) Your use of the Services will not violate any applicable law or
regulation.
9) You shall provide accurate, authentic and valid information, data,
documents, both financial and other general information, to enable us to
render satisfactory services as requested under the plan mentioned
herein.
10) You shall not use the financial documents prepared by us based on
the documents, information, or data provided by you, for any financial
or fraudulent crime related activities or any activities prohibited or
penalized under the law in force.
11) You shall not publish, distribute, comment or disseminate any
defamatory aspersions and statements, that will adversarial affect the
brand value of our organization or entity. You undertake that any
complaints or errors in relation to the services shall be amicably
settled and resolved through internal redressal mechanism.
12) You shall seek redressal of any grievances or complaints relating to
the services availed, through the internal grievance redressal mechanism
or customer service/support, as established and provided by us. Any
external unauthorized support or assistance shall not hold the Company
liable for any deficiency in services.
13) You understand that you do not have the right to use any of our
trade names, trademarks, service marks, logos and domain names. You do
not have the right to remove, obscure, or alter any proprietary rights
notices (including trademark and copyright notices), which may be
affixed to or contained within the Services. You will not copy or
transmit any of the Services.
14) You hereby understand and acknowledge that the information requested
from you is used for the various purposes as set out in our Privacy
Policy as well as compliance with various laws, regulations and
guidelines (including Reserve Bank of India (Know Your Customer (KYC))
Directions, 2016 and Prevention of Money Laundering Act, 2002)
promulgated by the Government of India from time to time.
15) You will remain responsible for all actions taken through your
system, username, and password.
16) The information provided by you is true and correct.
17) You shall keep us updated on any change in the information provided
on the Platform.
18) You are not a politically exposed person under Prevention of Money
Laundering Act, 2002 and Reserve Bank of India (Know Your Customer
(KYC)) Directions, 2016.
19) If you provide any information that is untrue, inaccurate, not
current, or incomplete, we have the right to suspend or terminate your
account and refuse any and all current or future use of the Services (or
any portion thereof).
4. NO UNLAWFUL, INFRINGING OR OFFENSIVE ACTIVITY
a. Your use of the iProHR of India Website or iProHR App shall be in
compliance with all the applicable laws including but not limited to
Information Technology Act, 2000 and the Rules made thereunder.
b. You must not post/transmit or enable another person to post/transmit
via the Website or App, any information or material or otherwise, or use
the Website or Ap for any fraudulent or unlawful activity which breaches
any laws or regulations, infringes a third party’s rights or privacy or
is contrary to any applicable laws.
c. The Website, App or any Services under the Website and App are
accessed via the World Wide Web, which is independent of the
Website.
d. Your use of the World Wide Web is solely at your own risk and subject
to all applicable laws and regulations. We have no responsibility for
any information or service obtained by you on the World Wide Web.
5. PROPRIETARY-RIGHTS
The software and hardware that support the Platform, as well as other Internet-related software necessary for accessing the Platform, are solely our property and/ or our authorized third-party service providers. Your permission to access the Platform does not grant you any proprietary or ownership rights in the software / hardware. You are prohibited from attempting to modify, translate, disassemble, reproduce, decompile, or reverse engineer the software / hardware underlying the Platform or creating any derivative products based on the software/hardware. You shall not use any third-party applications, software, or functional code that shall cause or has any potential to impair, disable or cause any dysfunctionality in the smooth and efficient performance of the website or apps or that shall create impediment in the service-related activities.
6. OBLIGATION OF THE USER
a. Review of Terms: - It is your responsibility to thoroughly review
these Terms on a periodic basis.
b. Use of Information and Materials.: - The Content contained on the
iProHR website, apps, and other platforms is provided for general
information only and should not be used as a basis for making business /
commercial decisions.
c. Availability and Eligibility: - The information and data contained in
this Platform does not constitute an offer to buy or sell or
solicitation of an offer to buy or sell any services in any jurisdiction
other than India.
7. PROHIBITED ACTIVITIES
a. You may not access or use the Services for any purpose other than that
for which we make the Services available. The Services may not be used
in connection with any commercial endeavors except those that are
specifically endorsed or approved by us.
b. As a user of the Services, you agree not to:
(i) Systematically retrieve data or other content from the Services to
create or compile, directly or indirectly, a collection, compilation,
database, or directory without written permission from us.
(ii) Circumvent, disable, or otherwise interfere with security-related
features of the Services, including features that prevent or restrict
the use or copying of any Content or enforce limitations on the use of
the Services and/or the Content contained therein
(iii) Disparage, tarnish, or otherwise harm, in our opinion, us and/or
the Services.
(iv) Use any information obtained from the Services in order to harass,
abuse, or harm another person. Make improper use of our support services
or submit false reports of abuse or misconduct.
(v) Use the Services in a manner inconsistent with any applicable laws
or regulations. Engage in unauthorized framing of or linking to the
Services.
(vi) Upload or transmit (or attempt to upload or to transmit) viruses,
Trojan horses, or other material, including excessive use of capital
letters and spamming (continuous posting of repetitive text), that
interferes with any party’s uninterrupted use and enjoyment of the
Services or modifies, impairs, disrupts, alters, or interferes with the
use, features, functions, operation, or maintenance of the Services.
(vii) Engage in any automated use of the system, such as using scripts
to send comments or messages, or using any data mining, robots, or
similar data gathering and extraction tools.
(viii) Delete the copyright or other proprietary rights notice from any
Content.
(ix) Attempt to impersonate another user or person or use the username
of another user.
(x) Upload or transmit (or attempt to upload or to transmit) any
material that acts as a passive or active information collection or
transmission mechanism, including without limitation, clear graphics
interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other
similar devices (sometimes referred to as "spyware" or "passive
collection mechanisms" or "pcms").
(xi) Interfere with, disrupt, or create an undue burden on the Services
or the networks or services connected to the Services. Harass, annoy,
intimidate, or threaten any of our employees or agents engaged in
providing any portion of the Services to you. Attempt to bypass any
measures of the Services designed to prevent or restrict access to the
Services, or any portion of the Services.
(xii) Copy or adapt the Services' software, including but not limited to
Flash, PHP, HTML, JavaScript, or other code.
(xiii) Except as permitted by applicable law, decipher, decompile,
disassemble, or reverse engineer any of the software comprising or in
any way making up a part of the Services
(xiv) Except a may be the result of standard search engine or Internet
browser usage, use, launch, develop, or distribute any automated system,
including without limitation, any spider, robot, cheat utility, scraper,
or offline reader that accesses the Services, or use or launch any
unauthorized script or other software.
(xv) Use a buying agent or purchasing agent to make purchases on the
Services.
(xvi) Make any unauthorized use of the Services, including collecting
usernames and/or email addresses of users by electronic or other means
for the purpose of sending unsolicited email, or creating user accounts
by automated means or under false pretenses.
(xvii) Use the Services as part of any effort to compete with us or
otherwise use the Services and/or the Content for any revenue-
generating endeavor or commercial enterprise.
(xviii) Use the Services to advertise or offer to sell goods and
services. Sell or otherwise transfer your profile
8. USE LICENSE
a. If you access the Services via the Software applications through
Android or IOS operating systems, then we grant you a revocable,
non-exclusive, non-transferable, limited right to install and use the
App on wireless electronic devices owned or controlled by you, and to
access and use the App on such devices strictly in accordance with the
terms and conditions of this mobile application license contained in
these Legal Terms.
b. You shall not: (i) except as permitted by applicable law, decompile,
reverse engineer, disassemble, attempt to derive the source code of, or
decrypt the App; (ii) make any modification, adaptation, improvement,
enhancement, translation, or derivative work from the App; (iii) violate
any applicable laws, rules, or regulations in connection with your
access or use of the App; (iv) remove, alter, or obscure any proprietary
notice (including any notice of copyright or trademark) posted by us or
the licensors of the App; (v) use the App for any revenue-generating
endeavor, commercial enterprise, or other purpose for which it is not
designed or intended; (vi) make the App available over a network or
other environment permitting access or use by multiple devices or users
at the same time; (vii) use the App for creating a product, service, or
software that is, directly or indirectly, competitive with or in any way
a substitute for the App; (viii) use the App to send automated queries
to any website or to send any unsolicited commercial email; or (ix) use
any proprietary information or any of our interfaces or our other
intellectual property in the design, development, manufacture,
licensing, or distribution of any applications, accessories, or devices
for use with the App.
9. SERVICES MANAGEMENT
a. We reserve the right, but not the obligation, to:
(1) monitor the Services for violations of these Terms and
Conditions.
(2) take appropriate legal action against anyone who, in our sole
discretion, violates the law or these Legal Terms, including without
limitation, reporting such user to law enforcement authorities.
(3) in our sole discretion and without limitation, refuse, restrict
access to, limit the availability of, or disable (to the extent
technologically feasible) any of your Contributions or any portion
thereof.
(4) in our sole discretion and without limitation, notice, or liability,
to remove from the Services or otherwise disable all files and content
that are excessive in size or are in any way burdensome to our systems;
and
(5) otherwise manage the Services in a manner designed to protect our
rights and property and to facilitate the proper functioning of the
Services
10. LIMITATION OF LIABILITY
a. In no event, iProHR, its directors, employees, or agents shall be
held liable for any direct, indirect, consequential, exemplary,
incidental, special or punitive damages, including lost profit, lost
revenue, loss of data, or other damages arising from your use of the
services, even if user have been advised of the possibility of such
damages.
b. Service provider, iProHR shall be entitled to rectify the defects,
errors and corrections, if any, brought to the notice of iProHR based
on additional facts, apparent errors in the records, data or information
furnished by the User. In the event of irregularity, defects, or error
committed by the Company, the said error, defect, or irregularity shall
be brought to the attention of the Company and same shall be cured and
rectified within period of 30 days, provided necessary information’s,
data, records, or documents shall be provided to the Company for the
rectification purpose.
c. iProHR shall not be liable whatsoever for any loss, damage, or
inconvenience caused due to technical glitches which cause any downtime
or discontinuance of the Services for a temporary period of time.
However, any maintenance repair activity on the website or apps shall be
notified in advance to the registered users.
d. The registered user shall be personally liable for all the
authenticity and credibility of the documents, records, information, and
filings to be made with the concerned government departments.
e. The relationship between user and the service provider is as
Principal and Agent relationship, wherein the User shall be legally
bound to comply with the law, whereas, service provider shall be
providing accounting services, based on the information, data and
records as shall be provided to the company by registered user.
f. The challenge or questions pertaining to veracity, authenticity and
genuineness of the contents of the data, records or information’s shall
be solely under liability of registered user and nothing shall be
devolved to iProHR for the services provided based on the same.
g. iProHR shall be liable to undertake all the steps to comply with the
provisions of law, regulations, rules as enacted, and which are related
to the laws applicable to the nature of service.
h. iProHR shall be acting in bonafide manner and shall discharge all
the contractual obligations in accordance with the terms of this
Agreement and as mandated under the law. Nothing in this Agreement shall
deprive iProHR to perform its obligations in accordance with the
provisions of the Central and State laws including Income Tax Act, Goods
and Service Registration Act, Custom Act, Prevention of Money Laundering
Act, and any other law in relation to the financial accounting services
or any other related services offered by iProHR and acceptance by the
registered user.
i. iProHR shall not be liable for any punitive or exemplary charges or
monetary damages, penalties, quantified damages for deficiency of
services, and unquantifiable damages based on allegations, in the course
of dispensing services in terms of this Agreement and as per the law in
force.
j. iProHR shall not be legally liable for any adverse judicial or legal
proceedings initiated against them for non-compliance, fabrication of
documents, falsification of records, or for any other acts perpetuated
or done by the registered user in contrary to the law and same being
solely contributable or attributable by the registered user.
k. iProHR reserves the right to recover monetary damages in the event
iProHR incurs the losses or any form of monetary damages, for the
wrongful acts or unauthorized activities of the registered user, which
may expose iProHR to any legal actions or proceedings under the law in
force.
l. iProHR liability shall be restricted to rendering services as per
the professional accounting standards and in compliance with the
provisions of central and state laws. Further, any notifications,
circulars, rules or regulations, which mandates the accountants to do
certain acts or discharge obligations as mandated under the law, the
same shall be performed as per the mandate of law, irrespective of any
contrary instructions tendered or submitted by the registered user, in
oral or writing.
m. Registered user or any other person availing the professional
services of iProHR shall be liable to provide authentic and valid
financial documents, data, information’s or any records which is
requested by iProHR which shall enable iProHR to render services,
within the mandates of law.
n. Nothing in this Agreement shall hold iProHR liable for acts,
omissions not defined herein, and for acts or omissions which are solely
contributable or originated due to absolute negligence, non-compliances
and unauthorized activities perpetuated or committed by registered
user.
o. iProHR and registered user strictly agree that any error in the
records, documents or data submitted by ProBilling in discharge of the
services shall be subject to corrections, modifications and
rectifications, and the same shall not make iProHR liable as deficiency
of service.
p. The liability of iProHR shall be subject to the nature of services,
terms and conditions specified herein, and any additional or
supplementary terms and conditions agreed between parties.
q. Registered users shall bring to notice of iProHR any corrections, or
errors on the accounting treatments or service-related disputes and
shall afford iProHR opportunity to be heard or explain on the
service-related queries or clarification, if any, sought from them. The
Parties agree that any service-related disputes should be resolved
amicably through the dispute resolution process as mentioned herein.
11. Privacy Policy
a. iProHR cares about data privacy and security. By using the Services,
you agree to be bound by our Privacy Policy posted on the Services,
which is incorporated into these Legal Terms. Please be advised the
Services are hosted in India. If you access the Services from any other
region of the world with laws or other requirements governing personal
data collection, use, or disclosure that differ from applicable laws in
India, then through your continued use of the Services, you are
transferring your data to India, and you expressly consent to have your
data transferred to and processed in India.
b. All the data received from the registered user shall be safeguarded
and protected within the contours of Digital Personal Data Protection
Act, 2023, Information Technology Act, 2000, its rules and regulations
as enacted therein.
c. iProHR shall undertake all the necessary steps, from time to time,
to comply with the provisions of data protection laws appliable and
enacted in India. In the event of the breach of any provisions of law,
the registered user agrees to mediate and conclude the dispute on breach
of the data by agreeing to either striking or revoking the data
submitted to iProHR or by asking iProHR to not cause any further data
breach.
d. Nothing in this agreement confers or entitles the registered user
whose data privacy is breached to seek quantifiable or unquantifiable
compensation from iProHR. iProHR undertakes to frame a rapid action
exercise to confine or curb the data breach, if any, from the notice of
unauthorized data transmission or breach.
e. Registered user authorizes and consents to the iProHR to undertake
all the necessary actions or curative measures such as call for
deletion, amendment, alterations or revocation of data submitted to the
authorized third party associated with iProHR for the sake of
performance of the obligations, storage and processing of the data,
information’s and documents submitted by the registered user.
f. iProHR shall bind the third-party agents or affiliates or associates
to comply with the confidentiality norms or policies framed or agreed
with iProHR provided the breach of confidentiality of the privacy
policy will entitle iProHR to initiate necessary legal actions to
injunct and prevent the third party for further non-compliance and
breach of confidentiality agreement or its terms.
g. iProHR shall use the registered user information, for, amongst other
purpose, customer verification, provision of products and services, for
personalization of products or service, marketing or promotion of
iProHR financial services or related products or that of iProHR or
that of iProHR associates and affiliates for creation of statistical
information, statistical analysis, or credit scoring, enforcement of
registered user obligations, any other purpose that will help the
registered user in providing the optimal and high quality services.
h. iProHR shall take all reasonable measures to protect security and
confidentiality of the registered user information and transmission
through the World Wide Web. Registered users are required to follow the
terms and conditions of the services while using this website including
the instructions stated therein in respect of security and
confidentiality of registered user login and password.
i. iProHR is entitled to seek consequential relief as enunciated under
the law in relation with data protection and service-related
unauthorized use, access or abuse by third parties.
j. iProHR is empowered to disclose the general or confidential
information to the third party, without limitation, for the purposes
of
(i) To comply with the legal requirements, legal process, legal or
regulatory directive / instruction
(ii) To enforce the terms and conditions of the product or services
(iii) To protect or defend iProHR rights, interest and property, its
associates and affiliates, employees, consultants etc.
(iv) For fraud prevention purposes.
(v) As permitted or required by law.
(vi) For availing any third-party support services to connect with you
regarding any problem with or expiration of any services availed by
you.
(vii) iProHR shall strive to appoint or constitute digital protection
officer/nodal officer in order to comply with the digital protection
laws and shall undertake necessary measures to prevent unauthorized
breach of data submitted by the user. Further, iProHR shall keep track
of record of external transfer of data to authorized third party
agents/partners/associates/affiliates and shall ensure that data
transmission to unauthorized third-party agents shall be prevented and
all the cyber security measures will be strengthened and shall be
strictly reviewed periodically.
k. Notwithstanding anything contained in this clause, the registered
user and iProHR jointly agrees and undertakes to protect the data,
information’s and records submitted for service or product related
benefits or in accordance with the terms of this Agreement, and the
breach of the same, shall be confined to exercising the injunctive or
preventive measures to ensure compliance with the confidentiality norms
or policies rather than initiating legal actions seeking quantifiable
damage provided, breach of confidentiality by third party for unlawful
access or breach of data, is an exception and shall be liable for
consequential actions, wrongful access or abuse of data or breach of the
Agreement.
12. THIRD PARTY WESBITES AND CONTENTS
a. The Services may contain (or you may be sent via the Site or App)
links to other websites ("Third-Party Websites") as well as articles,
photographs, text, graphics, pictures, designs, music, sound, video,
information, applications, software, and other content or items
belonging to or originating from third parties ("Third-Party Content").
Such Third-Party Websites and Third-Party Content are not investigated,
monitored, or checked for accuracy, appropriateness, or completeness by
us, and we are not responsible for any Third-Party Websites accessed
through the Services or any Third-Party Content posted on, available
through, or installed from the Services, including the content,
accuracy, offensiveness, opinions, reliability, privacy practices, or
other policies of or contained in the Third-Party Websites or the
Third-Party Content.
b. Inclusion of, linking to, or permitting the use or installation of
any Third-Party Websites or any Third-Party Content does not imply
approval or endorsement thereof by us. If you decide to leave the
Services and access the Third-Party Websites or to use or install any
Third-Party Content, you do so at your own risk and discretion and the
consequences or unforeseeable consequences.
c. You should review the applicable terms and policies, including
privacy and data gathering practices, of any website to which you
navigate from the Services or relating to any applications you use or
install from the Services. Any purchases you make through Third-Party
Websites will be through other websites and from other companies, and we
take no responsibility whatsoever in relation to such purchases which
are exclusively between you and the applicable third party.
d. You agree and acknowledge that we do not endorse the products or
services offered on Third-Party Websites and you shall hold us blameless
from any harm caused by your purchase of such products or services.
13. TERMS AND TERMINATION
a. These legal terms shall remain enforceable in full force and effect
while you use the services. Without limiting any other provision of
these legal terms, we reserve the right to, in our sole discretion and
with prior notice or liability, deny access to and use of the services
(including blocking certain Ip addresses), to any person/ registered
user for any reason or for no reason, including without limitation for
breach of any representation, warranty, or covenant contained in these
legal terms or of any applicable law or regulations. b. iProHR may
terminate your use or participation in the services or delete your
account and any content or information that you posted at any time,
without warning, in our sole discretion, if suspected that you committed
breach of the terms and conditions of the services, or for any unlawful
activities restricted, prohibited or penalized under the law.
c. If iProHR terminate or suspend your account for any reason, you are
prohibited from registering and creating a new account under your name,
a fake or borrowed name, or the name of any third party, even if you may
be acting on behalf of the third party. In addition to terminating or
suspending your account, we reserve the right to take appropriate legal
action, including without limitation pursuing civil, criminal, and
injunctive redress.
d. In the event of termination of the services availed by the
registered-on grounds of breach of the terms and conditions of the
Agreement or finding the registered user committing acts or causes any
acts prohibited under the law, the service or subscription fee shall be
forfeited in full, and iProHR shall not be liable to return the
subscription or service to the registered user.
14. Modifications/ Amendments
a. iProHR reserves the right to change, modify, or remove the contents
of the Services at any time or for any reason at our sole discretion
without notice.
b. iProHR will update any information relating to the terms, conditions
and scope of Services. Registered users shall take cognizance of the
amended terms and conditions of the services.
c. The modification, amendments, alterations or deletions of the terms
and conditions of the service shall be construed to be accepted. If
there is no objections or opposition email received from any registered
user within 7 (seven) working days from the date of
amendment/modification of the terms and conditions of the service, it
shall deem to be acceptance of modified terms and conditions of the
services.
15. Dispute Resolution Process
a. To expedite resolution and control the cost of any dispute,
controversy, or claim related to these Legal Terms (each a "Dispute" and
collectively, the "Disputes"), the Parties agree to first attempt to
resolve the disputes through conciliation. The process of conciliation
will be initiated from the date of formal notice to the counter party
briefly describing the nature and cause of the disputes. The parties
shall endure to amicably settle the dispute through conciliation
process.
b. The Parties agree that the term of conciliation process shall be 90
(Ninety days from the date of issuance of notice to initiate dispute
resolution process, be party.
c. Parties agree that the reason for non-settlement of dispute under
conciliation process shall be recorded in writing.
d. The parties agree that arbitration process shall commence only after
the conciliation process failed to resolve the dispute subsisting
between the parties.
e. Any or all dispute arising out of or in connection with these Legal
Terms, including any question regarding its existence, validity, or
termination, of the services shall be referred to and finally resolved
by the Arbitration process. The arbitration process shall be governed
and conducted in accordance with the provisions of the Arbitration and
Conciliation Act, 1996.
f. Either party shall be entitled to nominate one Arbitrator. The
appointment of Arbitrator shall be fixed by consent of the parties in
writing. There must be mutual consent on the appointment of arbitrator
and non-response to the request for consenting to the nominated
Arbitrator shall not be deemed to be consent or waiver of right to
object to the same.
g. The number of arbitrators shall be one. The seat, or legal place, or
arbitration shall be Pune, India. The language of the proceedings shall
be English. The governing law of these legal terms shall be substantive
law enacted in India.
h. The Parties agree that any arbitration shall be limited to the
Dispute between the Parties individually. To the full extent permitted
by law,
i. The Parties agree that the following disputes are not subject to the
above provisions concerning informal negotiations binding
arbitration:
(a) any disputes seeking to enforce or protect, or concerning the
validity of, any of the intellectual property rights of a Party.
(b) any dispute related to, or arising from, allegations of theft,
piracy, invasion of privacy, or unauthorized use of data.
(c) any claim for injunctive relief, and
j. The decision of the arbitrator shall be final and binding upon the
parties.
16. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
17. Indemnity
a. Registered user agree to defend, indemnify, and hold us harmless,
including associates, subsidiaries, affiliates, and all of our
respective officers, agents, partners, and employees, from and against
any loss, damage, liability, claim, or demand, including reasonable
attorneys’ fees and expenses, made by any third party due to or arising
out of: (i) your unlawful or deceptive activities making iProHR jointly
liable ; (ii) unauthorize use of the services for wrongful gains or
profits ; (iii) breach of these legal terms and conditions; (iv) any
breach of your representations and warranties set forth in these legal
terms; (v) your violation of the rights of a third party, including but
not limited to intellectual property rights; or (vi) any overt harmful
act toward any other user of the services with whom you connected via
the services.
b. Notwithstanding the foregoing, iProHR reserve the right, at your
expense, to assume the exclusive defense and control of any matter for
which you are required to indemnify us, and you agree to cooperate, at
your expense, with our defense of such claims.
c. iProHR will use reasonable efforts to notify you of any such claim,
action, or proceeding which is subject to this indemnification upon
becoming aware of it.
18. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
a. Visiting the portals, sending us emails, and completing online forms
constitute electronic communications.
b. Registered User consent to receive electronic communications, and
agree that all agreements, notices, disclosures, and other
communications iProHR shall provide to you electronically, via email
and on the services, satisfy a legal requirement that such communication
be in writing.
c. Registered User agrees to the use of electronic signatures,
contracts, orders, and other records, and to electronic delivery of
notices, policies, and records of transactions initiated or completed by
us or via the services. Registered User hereby agree any rights or
requirements under any statutes, regulations, rules, ordinances, or
other laws in any jurisdiction which require an original signature or
delivery or retention of non-electronic records, or to payments or the
granting of credits by any means other than electronic means shall not
prejudice the electronic communications, agreements and electronic
payments done to iProHR.
19. INCLUSIVITY AND SEVERABILITY
a. These legal terms and any policies or operating rules posted by
iProHR on the services or in respect to the services constitute the
entire agreement and understanding between the registered user and
iProHR.
b. iProHR failure to exercise or enforce any right or provision of
these legal terms shall not operate as a waiver of such right or
provision. these legal terms operate to the fullest extent permissible
by law.
c. iProHR may assign any or all of our rights and obligations to others
for the performance, enforcement or reinforcement of the terms and
conditions of the Service, with prior notice to the registered user.
d. iProHR shall not be responsible or liable for any loss, damage,
delay, or failure to act caused by any cause beyond our reasonable
control, if any provision or part of a provision of these legal terms is
determined to be unlawful, void, or unenforceable, that provision or
part of the provision is deemed severable from these legal terms and
does not affect the validity and enforceability of any remaining
provisions.
e. The terms of the Service shall not be inferred as joint venture,
partnership, employment or agency relationship created between
registered user and ProBilling as a result of these legal terms or use
of the services.
20. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: IBG Infotech Pvt Ltd, IBG House, Hadapsar, Pune, Maharashtra 411028, India connect@iProHR.in